Bad things happen: chances are your audio devices might have taken a dislike to the new Skype app. This means you might just as well go back to its previous version. To revert to the classic Skype for Windows Desktop, use the link from the official Skype website.
If you use an external microphone, connect it to another computer. Obviously, if the device is faulty, it will not work anywhere. In such a case, you will have to invest in a new microphone. You can try to fix the device yourself or get it repaired by a certified expert — the choice is yours. Your email address will not be published. Ad blockers may interfere with some important blog features, such as comments, images, etc. Please consider disabling your ad blocker so you can have the best experience on this website.
Alexandra Bagratian 15 January - 4 min read. Link copied. Do you like this post? You may also like 5. Details required :. Cancel Submit. Hello Jean-YvesRaulic , To isolate the issue, please provide the exact Skype version that you're using.
You may refer to the following links and steps to identify what is the Skype version that you're using: How do I find my way around Skype for Windows desktop? What version of the new Skype am I using? Also, are you using an internal or external mic and speakers? Have you checked your microphone settings? I'll wait for your reply. You need to be in a voice or video If you experience trouble making a call in Skype, then it is always good to check for any current issues on the Skype Status page.
To make a call to a mobile or Check for your problem in the following table to find why your subscription isn't working for you: Problem Resolution When I try to Chargebacks happen when you inform your bank, credit card company or other financial institution such as PayPal, that you dispute a payment made by them on your There are several reasons a payment might fail. The following items are the most common reasons for a failed payment, and what you can to do fix them.
If you have a query regarding a purchase, you may need to provide Skype Customer Service with a proof of payment. Acceptable proof of payment is a copy of If you are having problems with call forwarding, check the following.
Do you have enough Skype Credit or a suitable subscription? You need to have some Find out more about paying It usually takes only seconds or minutes for Skype Credit to appear in your balance after making a purchase, but occasionally it can take longer. Try the Your account for Skype enables you to connect with what's important and gives you access to other Microsoft services like OneDrive, Xbox and Office.
If you are No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling. Host a meeting. Please check Skype Status for details. Type a question or keyword Click to start the search.
Getting started Calling Video Account and payments Messaging Everything else Account and profile Share and interact Purchases and payments Privacy and security Troubleshooting Sign-in problems Suspended account Calling problems Problems with orders and payments.
Why are my Skype contacts or credit missing?
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